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Bug Reporting
#1

Please complete the following questions!

Has this bug been reported already?
Check on the forum’s search feature. If it has, please comment there with new details!

Describe the bug
THIS KEEPS FREEZING, DELETING WORK, NOT SAVING TO THE LOCAL DISK
To Reproduce
Steps to reproduce the bug, if you have them:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
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*Computer Information

  • OS: [e.g. Windows, MacOS, iOS, Android, Linux]
  • Device Type: Desktop, Tablet, Mobile
  • Browser [e.g. Chrome, Firefox, Safari, Edge]

Do you have a suggested solution to this issue? (ex. has another program fixed this bug a certain way? Are you familiar with where in the code base someone would need to fix this issue?)

Additional context Optional*
Add any other context about the problem here.

#2

@Luxapodular

1 Like
#3

Hello @Ashlie_Ruggiero_Stei, welcome to the forums!

Make sure your downloading the files to your device in order to save them probably.
The autosave feature isn’t always capable of saving your latest project.

If wick editor randomly crashed for you, it might have to do with the complexity of your project.
You can break the project apart and work on seperate parts individually to avoid having Wick crash.

If you’re still having trouble, let us know what wick version your using? 1.19, 1.18, 1.14, legacy, mobile app, computer exe/linux/etc. file, etc.?

#5

Hi @Ashlie_Ruggiero_Stei, Welcome to the forum. Please complete the questions in the bug report form so we can better help you! Particularly information on what version you are using, what computer you are using, and what you were doing when the project froze as these are needed for us to help!