Transparent backgrounds on character animations

So I am a game animator using wick to animate and when I try to render the character animations with a transparent background. the background comes out black and will show up black when I put it in the software. Is there anyway anyone can help, or will I have to use a different software.

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IDK but welcome to the forums @ThatDudeCoding

Transparent background doesn’t work on wick editor.
Also welcome to the forum @ThatDudeCoding