Trouble Saving and Exporting on Windows

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#1

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What Wick Editor Version are you using?
1.19
Describe the Problem
I hit save and it acted like it did it, but I can’t open the file. I can locate the file but it just made a blank file. It made the size 65mb but it is blank and won’t let me open it. Then I tried rendering it for a video, but it did the same thing and made it a blank file. What do I do?
What have you tried so far?
Have you attempted anything et to fix the problem? Let us know!

Do you have a Wick Editor File that we can see? Optional*
Attach a .wick file if you have one in progress that can help us help you!

1 Like
#2

the files should appear blank, i think.

Screen Shot 2021-06-08 at 12.38.39 PM
Screen Shot 2021-06-08 at 12.38.39 PM780×404 98.4 KB
you should be able to drag the file into wick. it appears that all the file imports are broken, including the “open” and “upload asset” buttons, so don’t press “open”.

don’t double-click the wick file, your computer won’t know what to do with it.

for the video thing, i’m not sure. but start by making sure that you are opening the file correctly.

#3

Yeah I found out that you can’t rename the video when rendering it and I’m gonna try dragging that one file

#4

Yeah apparently if I rename it then it’ll become blank and not work

#5

Yes, renaming WHILE rendering doesn’t work because wick doesn’t put the information where it was supposed to. You can rename it after rendering or before rendering when it shows you a save-as dialogue box.