White screen freeze / Application hangs and loses progress on Windows

Bug Reporting
#1

Hello. I am using the Wick Editor desktop application (Version 1.19) on Windows. Suddenly, the entire application window completely turned white. It didn’t crash to the desktop, it just froze on a solid white screen.

Because of this bug, I completely lost 30 minutes of my animation work. The “Autoload / Auto-save” feature did not work upon restarting, and using “Ctrl + S” during the freeze did not save the file either.

This is a critical issue that completely ruins the user experience and destroys hard work. It looks like a lot of people have this exact bug.

#2

the candlestick fork of wick editor should be more stable than wick 1.19, which you can read about in the pinned topic.

if you encounter the crash again, please open/screenshot the console and do your best to remember the steps to reproduce the crash so that we have an idea of what could be the problem.

(and just a word of warning, all the desktop apps for work and candlestick are experimental. the web apps are the most reliable.)